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Questions? We've got answers.

Everything you need to know about renting, booking, and celebrating with Giggles & Gathering. Don't see your question? Email info@gigglesevents.com.

Booking & payment

How do I reserve my date?

Send us a quote request with your date and what you need. Once we confirm availability and you're happy with the quote, a 10% deposit reserves your date. The remaining balance is paid in full on the day of your event.

Is the deposit refundable?

The 10% deposit is non-refundable, but if you need to reschedule, your deposit transfers to your new date (subject to availability). See our policies for details.

When is the rest due?

The balance is due in full on the day of your event, before setup is complete. We'll send you an itemized invoice ahead of time so there are no surprises.

How far in advance should I book?

The earlier the better, especially for weekends and holidays, which fill up fast. We'll always try to accommodate last-minute requests when we can.

Delivery & setup

Where do you serve?

We serve Central Florida and the surrounding communities. Locations outside our standard area may include a travel fee, which we'll quote up front.

Is delivery and setup included?

Yes, delivery, professional setup, and takedown are included within our standard service area. You don't lift a thing.

What do you need from me on site?

A clear, level space big enough for the unit plus a few feet of clearance, an access path to get it there, and a power source within reach (we can bring a generator if needed, just ask). We'll confirm the exact requirements for your specific rental.

Rentals & safety

Wet or dry slides?

Our slides run wet or dry, so you can splash in the summer or keep it dry year-round. Just let us know which you'd like.

What surfaces can units be set up on?

Grass is ideal. We can also set up on many hard surfaces with proper anchoring, let us know your setup location and we'll advise.

Is everything clean and insured?

Always. Every unit is sanitized and safety-checked before each event, and we're fully insured. A certificate of insurance is available for venues on request.

Is supervision required?

Yes, responsible adult supervision is required at all times during use. We'll go over the safety rules with you at setup.

What happens if the weather turns?

Safety comes first. Inflatables can't be used in storms or high winds, so if the weather doesn't cooperate we'll work with you to move indoors or reschedule, and your deposit transfers to the new date. Full details on our policies page.

Planning & experiences

Do you do more than rentals?

We do! We offer full and month-of party & wedding planning, day-of decor and styling, and hosted experiences like paint & sip, tumbler making, and more.

Can I bundle rentals with planning or decor?

Absolutely, that's our favorite kind of event. Tell us everything you're dreaming of and we'll build a package to fit your budget.

Still have a question?

We're happy to help, reach out and a real person will get right back to you.

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